Transport and Warehouse Operations Supervisor

Manage the day-to-day operations involved in supply chain.

Course overview

This course is designed for individuals working in the Transport and Warehousing sector, covering roles in a variety of organisations, such as hauliers, storage and warehouse operators, couriers, retailers, and utilities. The aim is to equip apprentices with the skills and knowledge required to manage day-to-day supply chain operations, ensuring that activities, personnel, and vehicles meet both customer expectations and legal/regulatory standards.

The course offers two specialisation options: Transport Supervisor and Warehouse Supervisor. Transport Supervisors focus on the safe and compliant use of drivers and equipment, while Warehouse Supervisors ensure efficient incoming goods, storage, and dispatch services.

Apprentices will lead teams, interact with various internal and external stakeholders, and maintain compliance with relevant regulations. In larger organisations, they will collaborate with departments such as HR and Accounts, while in smaller organisations, they may take on broader responsibilities.

Supervisors in both fields need to stay updated on transport legislation, best practices, and organisational policies to maintain secure, compliant, and efficient operations. This apprenticeship follows a core and options approach, with all apprentices completing the core curriculum and selecting either the Transport or Warehouse Supervisor route based on their role.

The learner journey

1. 12 months on-programme – This is when the individual will learn the skills, knowledge and behaviours which will support them for their End-Point Assessment. The learner could partake in a combination of activities, such as classroom based sessions, mentoring, shadowing, bespoke resources and off-site visits in order to support their learning and development.

You will be required to spend at least six hours a week on off-the-job training in order to meet the course requirements.

2. Gateway – After the 12 months teaching and learning, you, your training provider and the learner will review the learners journey and decide whether it is the right time for the on-programme assessment.

3. End-Point Assessment – This is when your learner will need to demonstrate they have learnt the required knowledge, skills and behaviours, through an on demand knowledge test, a professional discussion, practical observation and business project.

Eligibility

Those with an annual wage bill of less than £3m do not pay the Apprenticeship Levy. Instead, 95% of each apprenticeship is funded by the government whilst a 5% investment is required by the employer to enhance the skills of their employee.

Employers are also be eligible for a £1000 incentive payment if the apprentice is aged 16–18.
Employers with less than 50 employees and where the apprentice is aged 16–18, the government will fund 100% of the apprentice and are eligible for a £1000 incentive payment.
Employers with those aged 19+ the government will continue to fund 95% of the apprenticeship programme whilst a 5% investment is required by the employer.

Businesses can manage this through the Apprenticeship Service online account.