Information, Advice or Guidance | Level 2

This Level 2 course can help you brush up on your skills and make sure you're aware of the fundamental rules for successful information sharing.

Course Overview

For many businesses, being able to offer clear and accurate information, advice or guidance (IAG) - and knowing what can be shared legally and professionally - is really important. This course covers communication techniques, interpersonal skills and group interactions, as well as how to store and retrieve information in a way that complies with the law.

There are many organisations that provide information, advice or guidance services on issues such as: careers and employment, education and training, financial advice on issues such as debt, loans, mortgages and savings, childcare options, housing options, health care, disability, drug or alcohol addiction.

Is This Course Free?

This course is funded by the government's Adult Skills Fund, which means you may be able to study for free. Eligibility criteria for funding can be found below. If you are not eligible for funding, you can still purchase the course by clicking the 'Buy Now' button above.

Fully Accredited Course

This course is accredited by NCFE CACHE, a leading educational charity with over 170 years experience. NCFE is recognised by the UK Department for Education and regulated by Ofqual.

Progression Opportunities

This course would be important for job roles such as: School Business Manager (£25,000 to £55,000) Business Analyst (£30,000 to £70,000) Horticultural Manager (£18,000 to £40,000)

How Long is the Course?

The duration of this course is seven weeks. We refer to our online courses as 'flexible learning' because they're designed to be completed around your work and home life commitments. All deadlines for your course will be shown in your online course platform once you are enrolled to help keep you on track.

What will I learn?

This course is made up of 7 units:

Explore communication techniques
Study how values, attitudes and beliefs can affect interactions
Develop interaction and interpersonal skills
Learn how information, advice or guidance can be explored
Learn how group interaction can be utilised
Manage information, including storage and retrieval
Learn how to comply with the law

Eligibility Criteria

This course is government funded, you must meet the following criteria to be able to study for free:

You must currently live in England
You must have been resident in the UK/EU for 3+ years, for purposes other than study
You must be over the age of 19
You must not be on an apprenticeship

There is a £125 cancellation fee if you enrol and do not complete or withdraw from the course. This fee is to cover administration costs.

80% of Ofsted inspections flagged a need for better IAG

64% of students say the best IAG comes from friends/relatives

2009: the IAG strategy was launched by the government.

150k people needed crisis support for the first time in 2022.

Studying made simple!

We don't like to make things more complicated than they need to be... Our courses are designed to be flexible around your work and family life.

Step 1

Submit your enrolment form

You'll get instant access to begin your course

Step 2

We'll start processing your funding application

A tutor will be assigned to support you through your course, they can be contacted via phone, text or email

Step 3

You'll receive text reminders when your work is due

Your work will be marked by your Tutor and returned to you within 7 days.

Step 4

Submit your work

Once you've finished your course, we'll apply for your certificate. This will be posted to your home address within 6 months of completing your course.

Start your application

If you'd like to enrol, we'd love to welcome you on a course with us!

Enrol Now

Need support enrolling?

If you'd like support with your enrolment, or want to make sure this is the right course for you, fill out your details below and a member of the team will be in touch.