Understanding Tenant Support in Housing | Level 2

With over 4 million people in the UK living in social housing, anyone working in the sector should feel confident to support the people they come into contact with.

Course Overview

Social housing is about more than just providing a place to live. As a housing officer, you will manage complex and difficult situations, and be responsible for accurate reporting. This 7-week course will help you understand the challenging behaviour and safeguarding elements of this career.

View Course PDF

Speak To Our Team

Is This Course Free?

This course is funded by the government's Adult Education Budget, which means you may be able to study for free. Eligibility criteria for funding can be found below. If you are not eligible for funding, you can still purchase the course by clicking the 'Buy Now' button above.

Fully Accredited Course

This course is accredited by NCFE CACHE, a leading educational charity with over 170 years experience. NCFE is recognised by the UK Department for Education and regulated by Ofqual.

Progression Opportunities

This course would be important for job roles such as: Housing Officer (£21,000 to £35,000) Hotel Manager (£20,000 to £60,000) Care Home Advocate (18,000 to £30,000)

How Long is the Course?

The duration of this course is seven weeks. We refer to our online courses as 'flexible learning' because they're designed to be completed around your work and home life commitments. All deadlines for your course will be shown in your online course platform once you are enrolled to help keep you on track.

What will I learn?

This course is made up of five units:

Introduction to the social housing sector
Understand the principles of safeguarding and equality and diversity
Understand mental and physically ill health
Understand reasons for problematic behaviour
Understand issues affecting isolated tenants.

This level 2 course is particularly suited for a career as a housing officer, hotel manager or care home advocate.

Eligibility Criteria

This course is government funded, you must meet the following criteria to be able to study for free:

You must currently live in England
You must have been resident in the UK/EU for 3+ years, for purposes other than study
You must be over the age of 19
You must not be on an apprenticeship

There is a £125 cancellation fee if you enrol and do not complete or withdraw from the course. This fee is to cover administration costs.

Don't meet these criteria?

Purchase this course for £499, and start your learning journey today. Flexible payment options available.

Buy Here

LCG Shop Payments

1893 Bournville, the industrial model village, was built by the Cadbury brothers

40% of social housing was managed by local authorities in 2005

33% in social housing feel their home's quality detracts from their mental health

16% of UK households are in social housing

Studying made simple!

We don't like to make things more complicated than they need to be... Our courses are designed to be flexible around your work and family life.

Step 1

Submit your enrolment form

You'll get instant access to begin your course

Step 2

We'll start processing your funding application

A tutor will be assigned to support you through your course, they can be contacted via phone, text or email

Step 3

You'll receive text reminders when your work is due

Your work will be marked by your Tutor and returned to you within 7 days.

Step 4

Submit your work

Once you've finished your course, we'll apply for your certificate. This will be posted to your home address within 6 months of completing your course.

Start your application

If you'd like to enrol, we'd love to welcome you on a course with us!

Enrol Now

Need support enrolling?

If you'd like support with your enrolment, or want to make sure this is the right course for you, fill out your details below and a member of the team will be in touch. Alternatively, you can call us on 01388 741336.