Courses

Creating great customer value with slim resources is the aim of lean business. Understand the key principles of lean organisation management and learn how to create the correct balance.

You'll build an understanding of mental health problems and the support available in the workplace

During the critical period of a child's early years, their experiences can influence their future mental health. Understand the potential traumatic experiences which can affect a child, and how to provide support.

If you'd like to work in adult social care, this course will help you gain an appreciation of what it's like to work in the sector. You will learn about person-centred care and safe working practices.

Today’s global economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses; the need for good business administration has never been greater.

Our level 2 course in Care Planning will make sure you've got all the knowledge you need to provide high-quality care for the people you work with.

87% of unhappy customers don't complain; they just don't come back. No matter the changing landscape of retail, customer service will always be the main skill in your arsenal to leave people happier than you found them.

Learn how to manage conflict, handle dissatisfied customers, and be the best mentor possible.

This course will give you the knowledge and understanding needed to care for patients approaching the end of their lives.

Adverse childhood experiences (ACEs) are key predictors of challenges in later life. Understanding ACEs and working towards their prevention is crucial for younger generations.

Behaviour that challenges can stem from a range of things, such as learning disabilities, dementia or abuse. Understanding the importance of communication and support can greatly improve peoples' quality of life.

Young people have broken barriers in talking openly about mental health, but the issues they face can last well into adulthood. This course will allow you to understand and support with children's mental health.